Honne
March 19
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March 20
Important information regarding Lewis Capaldi’s upcoming Australian & New Zealand tour:
As he mentioned on stage at Glastonbury on the weekend, Lewis Capaldi is taking some time off and has now confirmed that he will not make it to Australia & New Zealand next month for Splendour in the Grass or his sold out run of headline tour dates due to health reasons.
From Lewis: “The fact that this probably won’t come as a surprise doesn’t make it any easier to write, but I’m very sorry to let you know I’m going to be taking a break from touring for the foreseeable future. I used to be able to enjoy every second of shows like this and I’d hoped 3 weeks away would sort me out. But the truth is I’m still learning to adjust to the impact of my Tourette’s and on Saturday it became obvious that I need to spend much more time getting my mental and physical health in order, so I can keep doing everything I love for a long time to come.”
Please read his full statement here.
Our Co-CEO Paul Piticco said “We know that many of you will be disappointed but, we’re sure Lewis’ fans will agree, all that really matters is that he takes the time he needs to feel better. Lewis, we’ll all be here waiting when you’re ready!”
If you’re seeking support, please contact Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.
Ticketholders, please read the below Ticketing Refund Information.
AUSTRALIAN CUSTOMERS:
TICKETEK:
Tickets will be automatically refunded in full to the original payment method used for purchase. Patrons do not need to take any action.
Patrons should allow approximately 30 business days for the refund to appear in their account.
If you require any additional support, please contact Ticketek here.
NEW ZEALAND CUSTOMERS:
TICKETMASTER:
Automatic Refund
We will process refunds automatically to the credit card used to complete the transaction.
Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.
Ticket Forward
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
AfterPay
If you have made a booking using AfterPay, a refund of the total amount charged will be processed back to the card used with the AfterPay booking.
Group Booking
If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.
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